Contact
LAST UPDATED 15 SEPTEMBER 2026One address reaches the person who builds and runs Treinamos.
How to get a fast answer#
- Send from the email address on your Treinamos account.
- Say which workspace you were in (Personal, Professional, or Organization) and, if relevant, the plan, session, or organization involved.
- For billing questions, name the subscription and the amount charged; for privacy requests, see the privacy policy — we answer those within one month.
Support runs during Portuguese business hours (WET). Most messages get a reply within one business day.
Other reasons to write#
- Security reports — tell us immediately; we treat them with priority (see the Security page).
- Refund and withdrawal requests — see the refund policy for timelines.
- Data protection requests — access, correction, deletion, export (privacy policy, section 8).
- Press or partnerships — the same address works.
Postal address#
Pedro — Leiria, Portugal.