Terms of Service

1. Who you are contracting with#

Treinamos is a service of Pedro, a sole proprietorship based in Portugal, trading as Treinamos, Leiria (registration: pending — published here once issued). Contact: support@treinamos.com.

2. What Treinamos is#

Treinamos is a training platform with three workspaces: a free Personal workspace where trainees follow their plans and log training; a Professional workspace where coaches, nutritionists, physiotherapists, and massagists manage clients, author training plans and week templates, review form-check videos, and track their business; and an Organization workspace where gyms, boxes, and clinics coordinate members, classes, bookings, and billing. The exact features available to you depend on your workspace and subscription tier, as shown on the pricing page.

Treinamos is a software tool. It is not medical advice, not a medical device, and no part of the service replaces guidance from a qualified health professional. Training and health data in the app is entered by you or your coach — always use your own judgment, and consult a professional where it matters.

3. Your account#

You need an account to use Treinamos. Keep your credentials to yourself, keep them safe, and tell us promptly at support@treinamos.com if you suspect unauthorized access. You are responsible for what happens through your account. Accounts must belong to a real person; organizations act through their members.

Platform administrators may verify accounts, enforce these terms, and — for administrators among our own staff — work only under logged, audited impersonation sessions.

4. Acceptable use#

When using Treinamos you agree not to:

• use the service for anything unlawful, or to infringe anyone’s rights;
• upload content you do not have the right to upload — including form-check videos of people who have not agreed to be recorded;
• probe, scan, or attack the service, its accounts, or its infrastructure; circumvent rate limits or access controls; or scrape the service in ways that degrade it for others;
• use Treinamos to store data unrelated to its purpose, or to distribute malware or spam;
• misrepresent your qualifications: professional service labels describe what a booking offers, not a certification we verify.

We may suspend accounts that break these rules, and we will tell you why unless the situation — for example an active security incident — requires a delay.

5. Subscriptions and payment#

The Personal workspace is free. Professional and Organization features are subscription-based, with the tiers and prices shown on the pricing page. Billing is not active yet — it starts at launch, and we will announce it. Nothing is charged before it is.

Paid subscriptions are sold through our payment service provider, which acts as the merchant of record and reseller for Treinamos subscriptions: the payment relationship for a purchase is between you and that provider under its terms, while we remain responsible for delivering the service itself. Card data never reaches Treinamos servers.

Subscriptions renew automatically for each billing period until cancelled. You can cancel at any time from your subscription settings (or via the payment provider’s customer portal); cancellation stops future charges and you keep access until the end of the paid period. If we change prices, existing subscribers are notified in advance and changes apply at the next renewal. Taxes (such as VAT) are calculated and charged according to your location and the merchant of record’s handling of them.

Refunds are handled as described in our refund policy.

6. Availability and changes to the service#

We work to keep Treinamos available, but we do not promise uninterrupted service. We may fix, adjust, add, or remove features. If we retire something material to how you work, we will give reasonable notice in-app.

7. Your content#

Content you create or upload — training plans, sessions, notes, videos, organization data — stays yours. To run the service, you grant us the license to store it, process it, and show it to the workspace members you connect with (for example, your coach seeing your plan, or a physiotherapist’s notes being visible to the covering coach in the same organization under its visibility rules). If you delete content or your account, that license ends for the deleted data.

The Treinamos software, brand, and design remain ours. You may not reuse them beyond what running your account requires.

8. Liability#

Treinamos is provided as a common carrier of your data, not as a guaranteed record: keep your own backups of anything irreplaceable. To the fullest extent the law allows, we are not liable for indirect or consequential losses (for example lost profits or lost data) arising from use of the service. Nothing in these terms limits liability that cannot be limited by law — in particular the statutory rights of consumers in Portugal and the EU are unaffected.

9. Ending the relationship#

You can delete your account at any time from settings; this ends these terms for you and starts the data deletion described in the privacy policy. We may terminate accounts that break these terms or that we can no longer lawfully serve, with notice where practical.

10. Changes to these terms#

We may update these terms as the service evolves. Material changes are announced in the app, and the current version always lives at this address. Continuing to use Treinamos after a change takes effect means you accept the updated terms.

11. Governing law#

These terms are governed by Portuguese law. Consumers keep the protections of the law of their country of residence where EU consumer law provides for it, and may go to their local courts where that law allows. Disputes otherwise belong to the courts of Portugal.

12. Contact#

Questions about these terms: support@treinamos.com.